Shipping Policy

Yupe · version 1.1 · 10/08/2026

1. Shipping costs

For the Netherlands and Belgium, shipping costs are never charged. For the other countries of the European Union and the United Kingdom, a fixed amount per order is added. This applies to both a one-off order and a subscription, and therefore also to renewals.

Product prices are the same in every country. In the United Kingdom, payments are made in pounds.

2. Where we ship to

We ship to the Netherlands, Belgium, Germany, France, the other countries of the European Union and the United Kingdom.

We currently do not ship to Switzerland.

3. Delivery times

Orders received after the cut-off time will be processed on the next working day. Working days are Monday to Friday, with the exception of recognized public holidays.

Stated delivery times are indications and not strict deadlines. We do our best to always meet them and will inform you if a shipment is unexpectedly delayed.

4. Carriers

The Netherlands uses DHL Parcel, Belgium uses Bpost, Germany uses DHL Paket, France uses Colissimo, and the United Kingdom and Ireland use EVRI. For other countries, we work with local delivery partners.

Every shipment includes track and trace. As soon as your package is on its way, you will receive a link via email to track it.

5. Subscriptions

For a subscription, your order will be automatically prepared and shipped according to the chosen interval. You will receive a notification in advance when your next delivery will be processed, so you can still adjust, postpone, or cancel it. Any shipping costs apply per delivery and therefore also to renewals.

The Family pack contains two boxes and is shipped as one consignment.

6. Incorrect address or package not received

Please check your address details carefully before ordering. If a shipment is undeliverable due to an incorrect or incomplete address, we will charge the cost of a new shipment.

If your package was delivered according to tracking but you have not received it? Please contact us within 7 days via info@yupevitamins.com, and we will investigate it with the carrier.

7. United Kingdom

Shipments to the United Kingdom are sent DDP (Delivered Duty Paid). This means that import duties and VAT have already been paid by us. Besides the shipping costs, you will not pay anything extra upon delivery.

8. Contact

Questions about your shipment? Email info@yupevitamins.com and include your order number or tracking number.

 

---

Yupe · Nieuwendammerdijk 272, 1023 BT Amsterdam, Netherlands · CoC 96574437 · VAT NL867667679B01